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Microsoft Dynamics 365 Customer Engagement

Create better results in sales, marketing, and customer relationships with the advanced features of Dynamics 365 Customer Engagement (CE).

Dynamics 365 CE is a complete and modern CRM platform, suitable for both large and small businesses, regardless of industry. It can accelerate your business growth by helping you find and build stronger relationships with your customers, while improving productivity and performance for your employees.

Get a CRM Solution That Fits Your Needs

Building powerful CRM systems using the Microsoft Dynamics 365 platform is one of our core competencies. Our consultants and developers have extensive experience implementing Dynamics 365 CE, both in the Cloud and On-premises.

There are several options when it comes to implementing Microsoft Dynamics 365 CE. You can easily get started with a defined implementation package or opt for a tailor-made solution that is customized to fit your business.

Contact us to discuss Microsoft Dynamics 365 CE and your requirements and desires for a CRM system.

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Why Choose Dynamics 365 CRM?

By choosing a recognized and leading product like Dynamics 365 CE, you get a solution that is well-thought-out, designed, and tested to grow your business, while also working seamlessly with other Microsoft solutions such as Outlook, the Power Platform, and Business Central.

Dynamics 365 CE offers tools for sales, marketing, and customer relationships. Choose one or more tools based on your needs. Start with everything or begin small and expand your solution over time.

Get Started Easily

Get help from artificial intelligence

Microsoft's AI assistant, Copilot, is designed to boost creativity, improve productivity, and eliminate routine tasks, and it comes in various versions. The AI assistant for Microsoft 365 is not the same Copilot you encounter in Dynamics 365 CE solutions.

Copilot is available both within the solutions and as an additional tool that needs to be purchased.

Contact us to learn more about Copilot for Dynamics 365 CE.

Work smarter with integrations

An integration between your IT systems can automate manual tasks, streamline processes, reduce costs, and increase efficiency in your business.

We work with integrations for all types of systems and formats, from simple .csv imports to complex long-term transactions, and have experience handling this using TIBCO Scribe (certified partner), SSIS, and custom .NET code.

Integrations don’t have to be complicated – let us help you.

Have a conversation with us and learn how your business can benefit from connecting Dynamics 365 CE with your other systems.

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Should we help you with CRM?

As a certified Microsoft Partner, we have the necessary knowledge and access to all the right tools and resources. With consultants and developers who have over ten years of experience working with Dynamics 365, we are able to propose, design, configure, and build CRM solutions of all kinds.

We provide full-service for your project

When you choose us as your partner, you can get help managing everything from project initiation to implementation followed by daily operations.


This includes:

  • Initial and ongoing business analysis
  • Project management
  • Technical solution design
  • Infrastructure setup
  • CRM-system development
  • Integrations

Our service covers minor adjustments to tailor the standard functionality to your business, as well as comprehensive vertical and horizontal solutions for more complex implementations and requirements. It all depends on your needs.

 

Want to know more?

Mette Barsøe Larsen  
Sales Manager  
+45 41 87 94 80  
mbl@consit.dk

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