Service & Support
Our service and support team is always staffed during regular working hours and ready to receive your inquiry.
For general support, please contact:
Support phone: +45 78 77 33 94
Support email: helpdesk@consit.dk
ConnectWise
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Our service and support concept
The concept is built around a range of core services that ensure:
- Consistent and efficient handling of your inquiries, along with reporting of the collaboration, including follow-up, recommendations, and potential improvements.
- Efficient and fast solutions from key competencies.
Interested in a service and support agreement?
With a service and support agreement, you’ll be at the front of the line for assistance and support from experienced experts, allowing you to make the most of your solution.
We help you resolve the challenges and urgent issues you may encounter while working with your business solution.
With the service analysis, we ensure that you are maximizing your solution and getting the most out of your software investment. We compile the results in a proactive service report (PSR). The report includes our observations and a conclusion with concrete suggestions and recommendations for optimization and improvement opportunities.